Milene Gonçalves is Associate Professor of Design Creativity at TU Delft’s Faculty of Industrial Design Engineering. Her research focuses on creativity, creative confidence and design processes, with a particular interest in how inspiration, co-creation, visual thinking and other design representations support the development of creative ideas. She holds an MSc in Product Design from FAUL (Lisbon, Portugal) and a PhD in Design Creativity from TU Delft, where her doctoral research examined the inspiration process of designers and its influence on design creativity and innovation. Milene is Associate Editor of the International Journal of Design Creativity and Innovation and director of the Delft Design Lab Connected Creativity, a platform bringing research, education and industry together to explore the transdisciplinary value creativity can bring to tackling complex issues. True to her interest in visual thinking, Milene consistently seeks to make complexity tangible through visuals – an approach fully put to the test in the visuals created for this guide.